Our Motive

Redefining the way B2B customers operates through delivery, commitment and excellence.

Objective

Quality is our product’s primary source of identification. Our objective is to provide products and services of superior quality and value that improves the lives of customers. Our services have been designed through the innovativeness and support delivered to our customers for their business improvement. At ZULTEC, we support our customers throughout the whole lifecycle of their equipment. Customer satisfaction and loyalty is our key concern.

About us

Our capabilities cover four key divisions.

• Industrial Supplies & Engineering Division
• Information Technology Division
• Retail Equipment & Supplies Division
• Labels Manufacturing Division.

Being focused towards providing outstanding quality, aptitude and planning, we have the ability to deliver solutions to complex and sophisticated customer requirements. We work to deliver exceptional value for our clients by following a coherent and deliberate strategy.

Our approach

Our systems are devoted to delighting the customer through solutions and services that exceed our customers’ expectations.

• We treat our customers professionally and serve them in the best possible way
• We make sure the products and service they receive must meet and exceed their expectations and we continuous seek to improve our processes to better serve them.
• The integration of our products through innovativeness and sustainability criteria originates from industrial to information technology division.

Support Services

• ZULsupport

The configuration of company’s infrastructure relies on its needs and objectives which are uncertain and time consuming. You can simply count on ZULsupport, a group of services which can be customized to align with your establishment’s landscape – from operators and expedients to applications and productivity. With ZULsupport, through a simple yet flexible approach your investment can be protected.

• Asset Management and Protection

Zulsupport, ZulAssets, ZulTrack services can comfy your mind by trusting and believing in the safety of your assets. Our streamline can cover repairing, replacing whether tracking lost or stolen products. Our systems are devoted to delighting the customer.

• Training and After-Sales Support

Weather problem is related to equipment or its usage, the priority is always to solve it in the quickest possible manner. The primary function of Zultec is to provide complete support by the team of customer services personnel and ensures customer satisfaction. The company is eager to provide assistance by utilizing geographical wide spread in three continents. The ex-stock, quick supply and transfer of continued technology through regular updates on equipment makes Zultec proud.

• Service level agreement

Our Services have been designed from the experience we gathered in helping our clients improve business performance through Customer Satisfaction and Loyalty. At ZULTEC, we support our customers throughout the whole lifecycle of their equipment.

• Technical Support

With more than 100 service professionals in the three continents trained by our exclusive and premium partners makes ZULTEC unique. The quality of Zultec sales support service has become one of the key reasons for continuing success in todays demanding technical support due to certifications earned from our Premium Partners. Our engineers are trained and certified.

• Spare Parts and Upgrades

Because technology never stands still, our engineers constantly monitor the latest technological developments and updates, integrating them into existing systems. We offer improvements that lead to increased performance, productivity and reliability.